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Coke Zero · Facial Profiler

When we built an app that scraped Facebook to find your real-life twin, it didn't resonate in North Korea, Western Sahara, Chad, the Central African Republic, Congo, Eritrea, Burkina Faso, Guinea, or Sierra Leone. In the world's remaining 189 countries and territories, it definitely did. And we reached them all with zero media budget.

The Facial Profiler brand mark — a silver dial with a red-and-white two-face icon

Coke Zero tastes just like Coke. That was the whole product truth, so we turned it into a question: if a drink can taste exactly like another, is it possible someone out there has your face?

To answer it, we built Facial Profiler, a free Facebook app that used next-gen facial recognition to find your real-life look-alike, then let the two of you connect. It became the world's first search tool based on appearance.

Overview
The role

Art Director on the Coke Zero Facial Profiler at Crispin Porter + Bogusky. Brand, app UI and launch content for a Facebook experience that ran with zero media spend post-launch.

1M+
Matches by 600,000 unique users across 189 countries, at a 91% conversion rate, with zero media spend post-launch.
Coca-Cola and Coke Zero side by side — the same taste, two faces — with a ‘Find your match’ button

Define

Coke Zero's job was to convince people it really did taste like the original. Instead of asserting it, we dramatized the idea of a perfect double. We took the similarity inherent in the product and handed it to consumers: if Coke Zero is a lot like Coke, why not let people find someone who's a lot like them?

The idea

If Coke Zero has Coke's taste, is it possible someone out there has your face?

The app scanning two faces and scoring the match at 76% accuracy

Create

You logged in with Facebook and the app analyzed your photos the way a person sizes up a face, reading skin tone, bone structure and the angles of your features. It searched every willing participant, returned your closest look-alike with a match-accuracy score, and got sharper as more people joined. Then the fun part: it handed you a pre-written message so you could reach out to your double and say, we look alike, pretty crazy.

A matched pair with a ‘Contact your match’ button to connect on Facebook

The result

More than a million matches were made by 600,000 unique users, in over 189 countries, with no media cost after launch. New visitors converted at 91%, average time on site doubled versus the prior year, and within ten weeks people were tweeting about their doubles in a dozen languages. The press treated it as news, not advertising, from the New York Times and the Wall Street Journal to CNET, Fast Company and Mashable.

A wall of real matched pairs — strangers who turned out to look like each other
The Facial Profiler case study board — object, idea, results, and matches made in 189 countries and a dozen languages
In the press

Covered as a story rather than an ad, in the New York Times, the Wall Street Journal, CNET, Fast Company, Mashable and more.

The New York Times: ‘Seeking a Familiar Face and Finding a Coke’
The New York Times
CNET: ‘Coca-Cola launches face-matching Facebook app’
CNET
Fast Company: ‘Coke Tries to Sell Coke Zero to You and Your Doppelganger’
Fast Company
Featured & awarded

Recognized by the Art Directors Club, the FWA and the Clio Awards, and covered across Ad Age, Adweek, cnet, Fast Company, Mashable, Thrillist, Trend Hunter, the Atlanta Journal-Constitution, the Wall Street Journal and the New York Times.

Award and press logos: Art Directors Club, FWA, Ad Age, Adweek, the Atlanta Journal-Constitution, cnet, Fast Company, Mashable, the New York Times, Thrillist, Trend Hunter and the Wall Street Journal

Credits

Justin Evergreen

Art Director

Crispin Porter + Bogusky

Agency

Coca-Cola · Coke Zero

Client

World's First Search by Appearance

Facebook app · 189 countries

Is it possible someone out there has your face?

1M+ matches · 189 countries · zero media budget